A modern CRM solution, supporting company management, dedicated for small and middle-sized enterprises
Berberis is a client-server system, to be used either with PostgreSQL or with Oracle database.
Main functionality:
- Full evidence of customers and business contacts
- Target marketing and advertising campaigns
- Sales, invoices, promotions, reductions
- Store management
- Customer's claims and support management
- Evidence of expenses and payments
- Billing of working time and extra expenses
- Support of telephone switches and Skype application
- Serial mailing
- Archiving and flow of documents
- Sophisticated information search and report generation
- A built-in e-mail client and external software support
- Multiple user support and groupware
- "To do" - reminder
- Support of external applications
Depending on its configuration, Berberis can support various types of enterprises (trade, service, manufacturers, etc.).
Berberis is much more than a typical CRM. As a matter of fact, it is a system to support companies in all their activities related to sales. Thus, CRM stands here for a general philosophy, telling that it is the customer who occupies the most important position in each company and therefore plays the central role in our IT system.
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